CFI - A Daifuku Company

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Q. What is this job/role about?

Control Design involves designing electrical systems, control circuits, wiring, panels, PLCs, touch panels, communication systems, and safety-related control elements to ensure the stable operation of automated logistics equipment.

Control components are selected based on customer requirements, site conditions, certification requirements, reliability, durability, and environmental performance, and control systems are designed to ensure the required functions and safety of the equipment.

In addition, the role involves understanding the testing and coordination processes required for certifications such as KCs, SEMI, and CE, and identifying the causes of problems that occur during testing and proposing solutions.

Q. How is the organization structured, and what are the individual responsibilities?

Control Design is organized into Storage, Conveyance, Overhead, and Design Support teams according to equipment characteristics, and Control Design engineers work closely with Mechanical Design, S/W, Manufacturing, Quality, and Service teams

to develop detailed control specifications that enable the equipment to meet its required functions.

Key responsibilities include reviewing the applicability of new technologies and products, responding to tests and coordination related to KCs, SEMI, and CE certifications, selecting control components, and performing control design using AutoCAD Electrical.

The role also includes Panel design, wiring and circuit design, selection of circuit breakers and power supplies, implementation of PLC and touch panel functions, analysis, debugging, and improvement of existing equipment programs, preparation of control-related drawings, pre-release drawing reviews, and storage of design outputs in Vault.

Q. Does this role involve a lot of collaboration with other departments?

Control Design is a highly collaborative role.

Control Design works closely with Mechanical Design, S/W, Manufacturing, Quality, and Service teams.

Since the mechanical structure and control functions must be aligned, the design direction is coordinated through Concept D/R

from the early stages of the design process.

When certification, testing, or on-site issues occur, the relevant departments work together to analyze the root causes and review improvement measures.

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Q. Are there any specific majors or qualifications required for this role?

For Control Design, candidates majoring in Electrical Engineering, Electronic Engineering, Control and Instrumentation Engineering, Mechatronics, or Automation Equipment may find it advantageous in understanding the role.

A basic understanding of electrical circuits, PLCs, communication systems, electrical design, control devices, and the use of measuring instruments is helpful.

Basic skills in configuring PLCs and touch panels, creating circuit and wiring diagrams, and using measuring instruments such as oscilloscopes, power meters, and multimeters

are also important foundational skills.

Q. What skills or qualities are required?

Control Design requires the ability to comprehensively evaluate reliability, durability, environmental resistance, customer-specified components, site conditions, and certification requirements when selecting components.

Design capabilities focused on electrical stability and failure prevention are important, including considerations such as heat generation inside panels, IP ratings, leakage current, inrush current, noise, and the separation of power and signal lines.

Analytical and problem-solving skills are also required to identify the causes of equipment operation errors or certification test failures and propose appropriate solutions.

Q. What type of personality is best suited for this role?

Control Design is well suited to people who carefully check electrical safety and equipment operating stability, and who logically analyze the causes of errors or abnormal conditions.

Since the role requires collaboration with various departments, including Mechanical Design, S/W, Manufacturing, and Quality, to improve overall design completeness, an active and collaborative approach to communication is important.

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Q. What is this job/role about?

Software engineers develop control and operation software for semiconductor automation equipment,

and perform program configuration and testing to ensure that the equipment operates properly on customers" production lines.

The primary responsibility is to develop high-quality software by optimizing each component and function.

Q. How is the organization structured, and what are the individual responsibilities?

The Software Team consists of Soft-1 and Soft-2, and its responsibilities include new equipment development, functional improvements to existing equipment,

and on-site technical support. Individual responsibilities include developing equipment control programs and HMIs,

developing communication interfaces such as SECS/GEM, OPC, and TCP/IP, equipment testing, and on-site stabilization at customer sites.

Q. Does this role involve a lot of collaboration with other departments?

During the development stage, collaboration is required with design engineers from the Design and R&D teams,

while collaboration with the Manufacturing Team is necessary during commissioning and functional verification. For on-site implementation, collaboration with the Sales Team,

Construction Team, and ultimately the customer is required, involving various stakeholders throughout the entire project.

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Q. Are there any specific majors or qualifications required for this role?

Applicants with a major in Software-related fields are preferred, but it is not a mandatory requirement.

However, a basic understanding of software development is essential.

Some current team members started learning through personal curiosity and hobbies regardless of their academic background,

and have since developed their skills to become key contributors to Software development within the team.

Q. What skills or qualities are required?

Logical thinking and problem-solving skills are the most important qualities.

In addition to the development skills required to accurately implement equipment control logic, the ability to analyze customer requirements and

communicate effectively and collaborate with various departments is essential.

Proactiveness and a strong sense of responsibility are also required to quickly analyze and resolve issues that arise in the field.

Q. What type of personality is best suited for this role?

This role is well suited to people who enjoy learning new technologies and are interested in solving problems.

People who are detail-oriented and responsible, have no hesitation about on-site work and business trips, and can collaborate smoothly

with various departments are a good fit for this role. The ability to remain calm in unexpected situations

and see problems through to the end is especially important for this position.

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Q. What does this position/job involve?

This position is responsible for assembling, wiring, and setting up semiconductor automation equipment according to drawings and work standards,

as well as verifying that the equipment operates properly. Specifically, the role involves resolving issues that arise during the production process,

managing on-site workers, and ultimately manufacturing and delivering equipment that meets the specifications required by customers.

Q. How is the organization structured, and what are the responsibilities of an individual?

The Manufacturing Team consists of three parts, and the person responsible for each equipment model handles daily production planning,

production performance management, issue resolution during the manufacturing process, and quality management.

In addition, the role involves cost reduction, process improvement, document management, and other related tasks.

Q. Is there a lot of collaboration with other departments?

Due to the nature of the Manufacturing Team"s work, there is extensive collaboration with other departments.

The team works closely with various related departments, including Production Management for overall schedule coordination, Purchasing for material procurement and schedule management,

Engineering for the release of mechanical and electrical drawings required for equipment manufacturing, Software for coordinating equipment operation and commissioning,

and Quality for managing the quality of components and finished products.

Close collaboration is maintained with various other related departments as well. 

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as mechanical or electrical engineering, is advantageous for developing an in-depth understanding of semiconductor processes and equipment mechanisms.
However, there are certain areas of the job that can be performed regardless of one"s major. In addition to mechanical and electrical qualifications, certifications related to document preparation,

forklift operation, and other relevant fields can be helpful in performing the job. The competencies required for the position can be sufficiently developed through training and hands-on experience after joining the company.

Q. What skills or qualities are required?

The ability to quickly identify and resolve unexpected situations and issues that arise during equipment assembly and testing is essential.

Attention to detail and the ability to thoroughly analyze data, from manufacturing costs to the various stages of the production process, are also important,

along with strong communication skills to effectively coordinate with design engineers and on-site workers.

Q. What type of personality is best suited for this position?

This position is well suited to individuals who can reliably lead the semiconductor equipment manufacturing process based on a strong sense of responsibility.

Those who are detail-oriented and able to identify even minor assembly errors or process changes on site, while proactively driving continuous process improvements

and cost-reduction initiatives, are particularly well suited for this role.

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Q. What does this position/job involve?

This position is responsible for preparing shipment plans and MASTER PLANS for production-related projects (PJTs),

monitoring and managing the progress of each department to ensure that projects are completed and shipped to the site on schedule without any issues.

The role also involves responding to non-conformities that occur after shipment. In addition, based on preliminary information from the Sales Department,

the position forecasts production workload and provides data that enables the team to identify production trends in advance and prepare accordingly.

Q. How is the organization structured, and what are the responsibilities of an individual?

Preparation of PJT shipment plans and production MASTER PLANS.

Management of PJT progress by process. (Including the Japan headquarters and overseas subsidiaries)

Response to non-conformities that occur after PJT shipment.

Review and preparation of data related to production workload.

Q. Is there a lot of collaboration with other departments?

Collaboration with other departments is essential, as the role requires coordinating and responding to project progress management

and on-site non-conformities in consultation with the relevant departments.

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Q. Is there a preferred major or qualification required for this position?

As this position involves the production of automation equipment, an understanding of equipment design and mechanical/electrical engineering will be helpful in adapting to the role.

In addition, proficiency in Japanese is essential, as the position requires communication and coordination with the Japan headquarters and overseas subsidiaries.

Q. What skills or qualities are required?

As equipment must be shipped according to the ????????? schedule, it is important to carefully review and monitor the progress of each production process.

When issues arise, they generally need to be resolved through consultation with the relevant departments, so strong communication skills are also important.

Q. What type of personality is best suited for this position?

Individuals should have a strong sense of ownership and responsibility, taking proactive action to address issues that arise.

Since the work involves collaborating with various stakeholders, strong interpersonal skills and empathy are important.

A logical and systematic approach, with the ability to prioritize and break down tasks for effective allocation, is well suited to this position.

 

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Q. What does this position/job involve?

This position is responsible for analyzing actual costs by equipment model and establishing standard costs, based on which cost-reduction targets are set for each department.

In addition, the role uses forecasted costs from the relevant departments to predict orders and margins for the current and subsequent years,

and prepares materials to support executive decision-making based on these forecasts.

Q. How is the organization structured, and what are the responsibilities of an individual?

Analysis of actual costs and establishment of standard costs,

Preparation of projected costs for new products for customer quotations,

Review of forecasted costs and management of expected margins (MiKomi),

Planning and analysis of cost-reduction initiatives

Q. Is there a lot of collaboration with other departments?

Due to the nature of the cost management function, the position works closely with the Sales Division from the order planning stage,

and continues to collaborate with various related departments after orders are received in order to allocate and manage costs for each department.

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Q. Is there a preferred major or qualification required for this position?

Since calculating costs requires reviewing drawings and specifications to accurately understand product requirements,

a major in engineering is advantageous for understanding and performing the job. In addition, having a basic knowledge of accounting

is helpful when performing cost analysis and management tasks.

Q. What skills or qualities are required?

A strong understanding of numerical calculations and the ability to quickly understand the structure of our equipment

and carry out cost-reduction activities are required.

In addition, strong communication skills are necessary to collaborate effectively with various related departments,

along with the ability to accurately manage numerical data and carefully review documents.

Q. What type of personality is best suited for this position?

An analytical and logical mindset, with an interest in numerical analysis and logical thinking, is well suited to this position.

As the role involves handling numerical data and important documents, attention to detail and the ability to identify even minor errors are essential.

Since the position frequently involves finding ways to reduce costs and improve work processes,

it is well suited to individuals who enjoy analyzing problems and finding solutions.

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Q. What does this position/job involve?

This position is responsible for delivering and installing automated material handling system (AMHS) equipment manufactured at our headquarters at customer sites,

and managing the project to ensure safe, high-quality installation is completed according to the project schedule.

The role involves coordinating with customers and partner companies throughout the entire construction process, from equipment installation and commissioning to customer acceptance.

Q. How is the organization structured, and what are the responsibilities of an individual?

Project management for each customer site

Management of equipment delivery and installation schedules

Construction progress, quality, and safety management

Collaboration with relevant departments to respond to on-site issues

Q. Is there a lot of collaboration with other departments?

Throughout the project, the team collaborates with various departments, including Engineering, Manufacturing, Software, Systems, Purchasing, Safety, and Service.

In addition, the role involves maintaining smooth communication with customers to manage construction schedules and quality,

while working together to resolve issues that arise on site.

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as mechanical engineering, electrical/electronic engineering, or automation engineering, is advantageous for understanding the job.

A basic understanding of mechanical and electrical drawings is helpful,

and Japanese language skills can be beneficial when collaborating with the Japan headquarters.

Q. What skills or qualities are required?

Strong execution skills to manage project schedules and processes, along with effective communication skills to work smoothly with various stakeholders, are important.

In addition, problem-solving skills to quickly identify issues that arise on site and work with relevant departments to resolve them, as well as a strong awareness of safety, are required.

Q. What type of personality is best suited for this position?

This position is well suited to individuals who take responsibility for their work and see assigned tasks through to completion.

Since the role involves working with a wide range of people, strong interpersonal skills and proactive communication are important,

and individuals who can remain calm, make sound judgments, and respond flexibly to unexpected situations

will be able to demonstrate their strengths in the Construction Team.

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Q. How is the organization structured?

The team consists of the Construction Planning Part and the Quality & Safety Part.

Q. What kind of work does the team perform?

The team provides front- and back-end support for the Construction Team, which carries out on-site setup operations.

The Planning Part handles the entire process from construction cost forecasting to final settlement,

while the Quality & Safety Part focuses on improving setup quality and carrying out safety activities at customer sites.

Q. Is there a lot of collaboration with other departments?

The team works most closely with the Construction Team.

There is a high level of interdependence with departments within the same Production Division, and information is exchanged frequently with the Sales Division.

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as mechanical or electrical engineering, is advantageous for understanding the job.

Japanese language skills, as well as basic knowledge of safety management and accounting, would be helpful.

Q. What skills or qualities are required?

Basically, the ability to read and understand CAD drawings is required.

Q. What type of personality is best suited for this position?

Effective communication with partner companies is extremely important.

Individuals should be able to communicate flexibly while consistently adhering to established principles. 

Those who can take the initiative in driving their work forward and bring creative ideas to the table are well suited for this position.

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Q. What does this position/job involve?

The Purchasing Team is responsible for procuring and managing the supply chain of materials and outsourced services required for production.

The team supports stable production operations through supplier management, contract and price negotiations, and delivery schedule management.

Q. How is the organization structured, and what are the responsibilities of an individual?

The Purchasing Team consists of the Procurement Part, Outsourcing Part, and Materials Part.

The Procurement Part is responsible for purchasing components and materials required for production and managing suppliers, 

while the Outsourcing Part handles the selection of turnkey vendors for the Production Division, as well as outsourcing contracts and purchase orders.

The Materials Part supports production operations through inventory, warehouse, and inbound/outbound logistics management.

Q. Is there a lot of collaboration with other departments?

Yes, the Purchasing Team works closely with various departments.

Throughout the course of their work, team members communicate continuously with multiple departments to resolve issues

and achieve the best possible results. Therefore, strong communication and

collaboration skills are important for this position.

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Q. Is there a preferred major or qualification required for this position?

A relevant major or certification can be helpful in performing the job,

but for a purchasing position, we place greater importance on effective communication, problem-solving skills, 

and a willingness to learn and grow than on a specific academic background.

Q. What skills or qualities are required?

Effective communication, problem-solving, negotiation,

and a responsible approach to work are important for purchasing roles. In addition, since the position involves collaborating with various suppliers and

related departments, strong communication and collaboration skills are essential.

Q. What type of personality is best suited for this position?

Purchasing involves working closely with various suppliers and related departments.

Therefore, individuals who can solve problems with effective communication and flexible thinking,

and who can take the initiative in driving tasks forward, are well suited for this position.

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Q. What does this position/job involve?

This position is responsible for software development and on-site commissioning of control systems.

The role involves developing schedulers and monitoring systems using programming languages suitable for each device,

as well as server setup, on-site commissioning, and maintenance of the Stocker/Cleanway control systems.

Q. How is the organization structured, and what are the responsibilities of an individual?

The team consists of the Software Development/Stocker Part and the Cleanway Part.

The Software Development/Stocker Part is responsible for developing Stocker and Cleanway schedulers, Fab Scope,

creating Stocker configurations, and performing on-site commissioning, while the Cleanway Part is responsible for creating Cleanway configurations,

creating vehicle maps, server setup, on-site commissioning, and system maintenance.

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Q. Is there a preferred major or qualification required for this position?

For server setup and maintenance, a major in IT-related fields such as computer science, information and communications engineering, or software engineering,

or a basic knowledge and understanding of servers and networks, is required.

In addition, experience learning or using at least one programming language is preferred for software development.

Q. What skills or qualities are required?

The ability to communicate fluently in Japanese can be very helpful in performing the job.

In addition, due to the nature of working with systems, even a small mistake can lead to significant problems,

so it is important to work with attention to detail and a strong sense of responsibility.

High concentration for accurate work and the ability to respond quickly when problems arise

are also required.

Q. What type of personality is best suited for this position?

Individuals with a positive mindset are well suited for this position.

A positive attitude is an important factor in building trust not only with colleagues but also in relationships with customers.

Rather than simply responding negatively to customer requests by saying that something is "impossible" or "will take too long,"

it is important to consider possible solutions together and suggest alternatives,

which can greatly contribute to customer satisfaction.

In addition, smooth collaboration and teamwork among team members are essential for successfully completing projects.

Individuals who respect one another, communicate proactively,

and are willing to collaborate based on mutual trust can make a positive impact on the organization.

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Q. What does this position/job involve?

This position is responsible for the development, design, evaluation, certification, and production engineering of wireless power supply systems used in automated material handling systems.

Q. How is the organization structured, and what are the responsibilities of an individual?

The team is part of the Production Division and is responsible for new development of wireless power supply systems, project design tailored to customer specifications,

product evaluation, certification, and production engineering to improve productivity.

Q. Is there a lot of collaboration with other departments?

Due to the nature of the work, most engineering-related tasks are carried out in close collaboration with the Japan headquarters,

and the role also involves extensive collaboration with various internal departments to execute projects.

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Q. Is there a preferred major or qualification required for this position?

A major in power electronics or electrical engineering is preferred.

In addition, as the position involves frequent collaboration with the Japan headquarters, proficiency in a foreign language (Japanese) is required regardless of one"s academic major.

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Q. What does this position/job involve?

The Safety Management Team identifies and proactively addresses potential hazards that may arise at manufacturing and construction sites

to create a safe working environment.

The team conducts inspections, training, risk assessments, and accident prevention activities to ensure that employees and partner companies comply with safety standards,

and is responsible for safety management at semiconductor FAB sites.

Q. How is the organization structured, and what are the responsibilities of an individual?

The Safety Management Team consists of Safety Planning and On-Site Safety Management.

Safety Planning is responsible for establishing safety policies, conducting safety training, analyzing accidents, managing safety indicators, and improving safety systems,

while On-Site Safety Management handles safety inspections, risk assessments, partner company safety management,

accident prevention activities, and safety-related coordination with customers at assigned sites.

Q. Is there a lot of collaboration with other departments?

Since safety management is primarily conducted on site, the team works closely with various departments, including Construction, Service, Quality, and Engineering.

In addition, the team continuously communicates with partner companies and customers

to identify and address potential hazards and create a safe working environment.

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as industrial safety, mechanical engineering, electrical engineering, or construction engineering, can be helpful in understanding the job.

Safety-related certifications, such as the Industrial Safety Engineer (or Industrial Safety Industrial Engineer) or Construction Safety Engineer, are advantageous for performing the job.

Q. What skills or qualities are required?

The ability to understand the Occupational Safety and Health Act and safety standards, as well as analyze and improve potential hazards in the workplace, is required.

In addition, strong communication skills for effective collaboration with various departments and partner companies, a strong sense of responsibility,

and meticulous work skills are important.

Q. What type of personality is best suited for this position?

This position is well suited to individuals who prioritize people"s safety and carry out their responsibilities with a strong sense of accountability.

Those who carefully observe the workplace, proactively address potential hazards when identified,

and communicate effectively with a wide range of people are well suited for a career in safety management.

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Q. What does this position/job involve?

Quality Planning: Establishing company-wide quality strategies and objectives, and developing and operating quality systems and processes

        - Overall management of quality/environmental management systems (ISO 9001/14001) and related certifications

Quality Assurance: Monitoring and inspecting compliance with regulations and standards to ensure that manufactured equipment meets quality requirements

Quality Control: Inspecting and testing raw materials, components, and other items to prevent defective products from being released

Q. How is the organization structured, and what are the responsibilities of an individual?

Quality Planning and Certification Management

Incoming Inspection: Inspection and testing of the quality of manufactured components upon receipt

Final Inspection: Verification of manufacturing quality and process completion prior to shipment

The team consists of three divisions.

Q. Is there a lot of collaboration with other departments?

Certification-related work requires company-wide collaboration, so it involves working with all departments.

Incoming Inspection involves collaboration with Engineering, Purchasing, Manufacturing, and component manufacturers to ensure the quality of incoming parts.

Final Inspection involves collaboration with Engineering, Manufacturing, and outsourced assembly companies.

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as industrial engineering, mechanical engineering, electrical engineering, electronic engineering, or materials science, is advantageous for understanding the job.

Qualifications such as Quality Management Engineer, Mechanical Engineer, or Electrical Engineer can be highly beneficial,

and certifications related to precision measurement and 3D measurement are also helpful.

Q. What skills or qualities are required?

As this position involves extensive collaboration with related departments, strong communication and collaboration skills are essential.

A commitment to following established principles and strong attention to detail, along with keen observational skills to identify even minor defects, are also important.

Most importantly, the role requires someone who is dedicated and committed to giving their best in their work.

Q. What type of personality is best suited for this position?

Individuals who are highly responsible, value principles, and consistently follow standards, regulations, and manuals are well suited for this position.

Curiosity, persistence, and determination to thoroughly investigate and resolve problems are also important qualities.

Above all, individuals with a strong sense of responsibility and the drive to take action are well suited for this role.

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Q. What does this position/job involve?

This position is responsible for research and development of AMHS equipment that supports automation in semiconductor manufacturing facilities.

The role covers a wide range of activities, from planning, designing, and evaluating material handling systems and AMRs to implementing them on site, by integrating mechanical, electrical, and software technologies.

Going forward, the team will also take on challenges in developing AI-based autonomous control and equipment optimization technologies,

with the goal of realizing next-generation smart factories.

Q. How is the organization structured, and what are the responsibilities of an individual?

The R&D Team consists of specialists in areas such as mechanical design and electrical control.

Each team member consistently participates in the entire process, from planning and design to prototype development, evaluation, and on-site implementation,

working together with team members to develop next-generation AMHS and AMR solutions.

Q. Is there a lot of collaboration with other departments?

Product development is carried out in collaboration with various stakeholders, including Sales, SE, Manufacturing, Quality, Construction, Intellectual Property, and partner companies.

Beyond departmental boundaries, team members are expected to work as ‘One Team,’ bringing together their expertise and capabilities to create new value.

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Q. Is there a preferred major or qualification required for this position?

Majors such as mechanical engineering, electrical and electronic engineering, control engineering, and information engineering are highly relevant to this position,

and Korean national technical qualifications such as Mechanical Design Engineer, General Machinery Engineer, Electrical Engineer, and Electronics Engineer

can also be applied to the job. However, the most important qualities are the willingness to take on new technologies

and the ability to solve problems.

Q. What skills or qualities are required?

Curiosity about technology and a strong spirit of challenge are essential for developing cutting-edge equipment for semiconductor manufacturing facilities.

In addition to technical expertise, we value the ability to collaborate with diverse team members to solve challenges,

the initiative to think independently and take action, and the determination to persistently take on

even difficult challenges.

Q. What type of personality is best suited for this position?

This position is well suited to individuals who are interested in new technologies and products and are willing to learn and take on challenges independently.

In addition, as the work involves collaboration among members with expertise in various fields, such as mechanical, electrical, and software engineering, as well as many related departments,

we welcome individuals who value effective communication and

find fulfillment in achieving results together as a team.

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Q. What does this position/job involve?

The EG Team is responsible for technical planning, specification review, and engineering for the implementation of semiconductor automated material handling systems (AMHS).

Key responsibilities include preparing technical documents, reviewing specifications and drawings, communicating with customers, and conducting on-site inspections.

The team organizes customer requirements and coordinates with relevant departments to support the optimal implementation of AMHS.

Q. How is the organization structured, and what are the responsibilities of an individual?

The EG Team consists of the EG1 Part, EG2 Part, and EG Support Part, organized according to the customer-specific support structure.

The main responsibilities of each team member are as follows.

- Preparation of drawings and technical documents for AMHS implementation

- On-site inspections for the preparation of technical documents

- Coordination with internal related departments, customers, and DFK headquarters

- Management of customer delivery specifications

- Overseas business trips when necessary

Q. Is there a lot of collaboration with other departments?

EG work requires close coordination and alignment of specifications among customers, internal related departments, and DFK headquarters,

so collaboration is a significant part of the role.

In particular, there is extensive collaboration with the Production Department, Sales Team, and DFK EG Team,

and direct communication with customers also occurs frequently depending on the progress of each project.

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Q. Is there a preferred major or qualification required for this position?

A major in engineering, such as mechanical, electrical, or control engineering, is advantageous for understanding the job.

In addition, as the role involves working with global customers, proficiency in foreign languages such as English, Japanese, or Chinese

can be helpful.

Since the position involves frequent drawing reviews and preparation of technical documents, proficiency in CAD and

presentation development skills are also important.

Q. What skills or qualities are required?

The EG role requires proposal skills, technical understanding, document preparation skills, and strong communication abilities.

Since it is necessary to accurately understand customer requirements and communicate them to internal related departments and DFK headquarters,

the ability to structure information and organize it clearly is important.

As some tasks require business discussions in Japanese, the ability to understand Japanese documents and

communicate effectively in Japanese can also be helpful in performing the job.

Q. What type of personality is best suited for this position?

As EG team members often take the lead in managing their assigned projects, this position is well suited to individuals

who have a strong sense of responsibility and can manage multiple tasks simultaneously.

In addition, since the role involves frequent coordination with customers and related departments, it is important to be detail-oriented

and able to respond flexibly to changes in schedules and specifications.

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Q. What role does the Sales position play between the company and its customers?

The Sales Team is responsible for proposing and supplying our automation equipment to semiconductor and display companies in Korea.

As the initial point of contact between customers and the company, the team identifies customer requirements and proposes suitable products and solutions.

The role also involves coordinating overall project conditions, including technical specifications, pricing, and delivery schedules, with customers and relevant internal departments.

Q. How does the process work from customer inquiries through order acquisition and project execution?

The process generally proceeds as follows.

Identifying Customer Requirements → Technical Review → Proposal & Quotation → Customer Consultation → Order Acquisition → Production & Delivery Schedule Management → Post-Sales Support

After confirming equipment specifications and requirements through meetings with customers, the team works with relevant departments to prepare proposals and quotations.

The team then negotiates technical, pricing, and delivery conditions with the customer. Once the order is confirmed,

the project is managed to ensure smooth equipment production and delivery.

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Q. What majors or qualifications are helpful for a career in Sales?

Since the role involves frequent collaboration with DAIFUKU in Japanese, Japanese communication skills are essential.

In particular, the ability to accurately communicate and explain quotations and technical information in Japanese can be a significant advantage in performing the job.

Although not required, a major in engineering, such as mechanical, electrical, electronic, or industrial engineering, can be helpful in understanding the structure and technical specifications of automation equipment.

Knowledge of business administration, economics, or international trade can also be helpful when handling quotations, costs, and contracts.

Q. What skills are particularly important for a Sales position?

The most important skill is the ability to accurately understand customer requirements and coordinate them into an actionable form.

Rather than simply passing along customer requests, Sales professionals should be able to review technical and commercial conditions and propose appropriate solutions.

In addition, Japanese communication skills for smooth collaboration with DAIFUKU and internal departments, the ability to understand and explain technical information,

and the coordination skills needed to resolve issues that arise during project execution are essential.

Q. What type of personality and work style is best suited for a Sales position?

Individuals who are not afraid to communicate with customers and people from various departments and who can proactively build relationships are well suited for a Sales position.

Even when faced with challenging projects or unexpected problems, patience and perseverance to keep looking for solutions rather than giving up are essential.

It is also important to carefully identify even the needs that customers may not clearly express and take proactive action to achieve the desired results.

Individuals who take full responsibility for their work through to completion and can build trusting relationships with customers can excel in a Sales position.

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Q. What does this position/job involve?

Service Engineers are responsible for supporting the stable operation of automated material handling systems (AMHS) in semiconductor manufacturing facilities.

The role involves preventive maintenance, troubleshooting, equipment improvements, and customer support to ensure that customers" production lines

can operate without interruption.

Q. How is the organization structured, and what are the responsibilities of an individual?

The Service organization consists of customer support teams, with on-site Service Engineers working together with technical support and operations support teams.

Individual responsibilities include equipment inspections, maintenance, failure analysis and recovery, improvement activities, and work reporting.

Q. What are the working environment and work schedule like?

As the role involves being stationed at customer sites to provide maintenance services for our equipment, employees work on a shift basis.

Depending on the characteristics of each production line, shift schedules may operate on a 4-team, 3-shift 4-team, 2-shift or 3-team, 2-shift basis.

Semiconductor and FPD production lines are cleanroom environments where employees are required to wear cleanroom garments. Therefore, individuals with sensitive skin conditions such as atopic dermatitis

may find it difficult to work in this environment.

Q. Is job training provided after joining the company?

After joining the company, employees complete basic company orientation and receive training on our equipment.

We operate a continuous and systematic training program to develop job experts, including approximately two weeks of basic training at the PM Center and three months of on-the-job training (OJT) at customer sites.

In addition, we assign dedicated mentors to closely support new employees during their first year, providing ongoing guidance and support so that they can discuss and resolve any concerns or difficulties they may have.

Q. What makes the Service position attractive?

The position provides opportunities to experience the latest automation equipment technologies in advanced semiconductor manufacturing environments

and to develop comprehensive expertise in equipment operation, electrical, mechanical, and control technologies.

It also offers a variety of training and hands-on experiences that support professional growth and development.

Q. Is there a lot of collaboration with other departments?

Yes. In addition to working with customer representatives, Service Engineers collaborate with various departments, including Engineering, Manufacturing, Purchasing, Quality, and R&D.

They communicate closely with multiple departments when improving equipment, procuring parts, and addressing quality issues.

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Q. Is there a preferred major or qualification required for this position?

As automated material handling system equipment consists of mechanical systems, majors in engineering fields such as mechanical engineering, electrical/electronic engineering, mechatronics, or automation can be helpful in understanding the job.

In addition, qualifications such as Electrical Craftsman, Electrical Industrial Engineer, or certifications related to industrial safety can be advantageous in performing the job.

Q. What skills or qualities are required?

Problem-solving skills, analytical thinking, safety awareness, customer service skills, and a strong sense of responsibility are important. 

In addition, the technical ability to accurately assess equipment conditions and respond quickly is required.

Q. What type of personality is best suited for this position?

This position is well suited to individuals who enjoy learning new technologies and are interested in hands-on, field-based work. 

Individuals who are proactive in collaboration and communication and have a strong sense of responsibility to identify the root cause of problems and resolve them through to completion are well suited to this role.